Customer Service
Permanent employment
Nuremberg
Position is to be filled immediately.
We offer
- An opportunity to design the future of mobility
- A state-of-the-art work environment in dynamic surroundings
- A role with high responsibility and ample room to maneuver
- A trust-based leadership culture and cutting-edge working conditions
Your key responsibilities
- Serving as direct point of contact for customers in the event of complaints or dissatisfaction
- Telefonic and written customer support and consulting
- Serving as interface between back office and field staff as well as external partners
- Creation of maintenance and service offers
- Data maintenance in CRM/ERP system
- Handling of complaints & service controlling
- Management of spare parts orders and service agreements
Your profile
- Successfully completed commercial apprenticeship/training or comparable qualification
- Experience in customer service desirable
- Strong service and support orientation
- CRM/ERP software skills
- Self-confident and customer-friendly demeanor
- Team-focused, communicative personality with an ability to think outside the box
- Very good written and verbal English language skills
We look forward to your application!
For questions about this job opportunity, please contact:
Julia Beuth
Phone +49 911 91 94 76 98