Maintenance & Repair Expert

Customer Service Permanent employment Nuremberg

Position is to be filled immediately.

Schaeffler Bio‑Hybrid GmbH headquartered in Nuremberg and Munich is a fully owned subsidiary of the Schaeffler Group. As a pioneer in the field of electric mobility, Schaeffler presented the Bio‑Hybrid product category as a vision for private transportation in urban areas as early as in 2016. This vision is now becoming reality. Schaeffler Bio‑Hybrid GmbH has the mission to develop the Bio‑Hybrid to production level and to launch the vehicle on the market. While operating with the flexibility of a startup, the company has access to the entire technical expertise of the Schaeffler Group.

We offer

  • Well-structured and comprehensive onboarding
  • State-of-the-art workplace in a dynamic environment 
  • Role with high responsibility and ample room to maneuver 
  • Trust-based leadership culture and cutting-edge working conditions

Your key responsibilities

  • Etablishment, documentation and improvement of maintenance and repair processes, and supporting tools
  • Implementation, control and auditing of external service providers incl. training & documentation
  • Provision of technical information and documentation for all team members & service providers to ensure cross-functional know-how
  • Support of product management in conjunction with the definition of new products and the sales organization, and with user and support training programs for distributors, etc.

Your profile

  • Degree in a technical field/education, ideally in engineering management or comparable degree program
  • Experience in vehicle mechatronics and passion for technical subjects
  • Several years of professional experience in technical customer support, ideally with a mobility company
  • Communication & organizational skills
  • Team-focused, communicative personality with an ability to think outside the box
  • ERP/CRM software skills
  • Very good written and verbal English language skills
  • Willingness to travel domestically and internationally

We look forward to your application!

For questions about this job opportunity, please contact:
Julia Beuth
Phone +49 911 91 94 76 98