Maintenance & Repair Expert (f/m/d)

Bio‑Hybrid GmbH is a German tech startup that rethinks and sustainably shapes the future of mobility. For less smog, more smartness and more quality of life. With a team of some 25 members at its Nuremberg and Munich locations, the company is preparing for the production launch of the canopied Bio‑Hybrid pedelec scheduled for mid-2021. In its Passenger, Cargo and Pick-up versions, the new mobility concept closes the gap between bicycles and cars. Originally founded by Schaeffler, the company now operates under the umbrella of the Meisterwerk Group following a management buyout.

Customer Service Permanent employment Nuremberg

Position is to be filled immediately.

We offer

  • An opportunity to design the future of mobility
  • A state-of-the-art work environment in dynamic surroundings 
  • A role with high responsibility and ample room to maneuver
  • A trust-based leadership culture and cutting-edge working conditions

Your key responsibilities

  • Etablishment, documentation and improvement of maintenance and repair processes, and supporting tools
  • Implementation, control and auditing of external service providers incl. training & documentation
  • Provision of technical information and documentation for all team members & service providers to ensure cross-functional know-how
  • Support of product management in conjunction with the definition of new products and the sales organization, and with user and support training programs for distributors, etc.

Your profile

  • Degree in a technical field/education, ideally in engineering management or comparable degree program
  • Experience in vehicle mechatronics and passion for technical subjects
  • Several years of professional experience in technical customer support, ideally with a mobility company
  • Communication & organizational skills
  • Team-focused, communicative personality with an ability to think outside the box
  • ERP/CRM software skills
  • Very good written and verbal English language skills
  • Willingness to travel domestically and internationally

We look forward to your application!

For questions about this job opportunity, please contact:
Julia Beuth
Phone +49 911 91 94 76 98